Level 3 Certificate in Community Interpreting (CCI) – online preparation course

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The Level 3 Certificate in Community Interpreting (CCI), regulated by Ofqual, is nationally recognised as the entry level standard for paid public service interpreting work in the following specialisms:

  • Health
  • Mental Health
  • Social Services
  • Welfare Benefits
  • Education
  • Housing
  • Immigration (restricted assignments only)

It is suitable for bilingual/multilingual people who speak English and another language fluently and already have existing interpreting experience (which can include voluntary work for charities) and/or have completed relevant preparatory training.

Our innovative online Level 3 CCI can be taken as a videoconference-based exam-only qualification, or as a discounted bundle with our webinar-based preparation course. The exam-only qualification is designed to demonstrate the learner’s competence as an interpreter as opposed to learning new skills or knowledge. Prior training, experience, preparation and revision is therefore highly recommended before booking the exam. The preparation course prepares learners for undertaking the exam.

Applicants must be computer literate, have access to a computer with good internet connection.

For those with no prior experience or training, we also offer the classroom-based Ascentis Level 3 Certificate in Community Interpreting, which is a combined learning and assessment qualification.

Course format and content

The webinar-based course is not a qualification in itself; it covers the knowledge and skills required to pass the Level 3 CCI online exam if and when the learner decides to take it. It is made up of seven webinars (one for each unit):

  • Unit/webinar 1: Working as an interpreter in public services
  • Unit/webinar 2: Preparing for interpreting assignments
  • Unit/webinar 3: Planning to work as a community interpreter in medical settings
  • Unit/webinar 4: Planning to work as a community interpreter in the welfare benefits system
  • Unit/webinar 5: Two-way interpreting
  • Unit/webinar 6: Performing a sight translation
  • Unit/webinar 7: Continuing Professional Development (CPD) for Interpreters

Learners are given exercises to complete in between each session.

Preparing for the course

Our Level 3 CCI online preparation course is the perfect entry point into the public service interpreting profession and does not assume any prior knowledge. However, gaining some basic understanding of the role of a public service interpreter before starting will be beneficial.

Booking and completing the course

Our webinar-based Level 3 CCI can be purchased below either on its own or as a bundle with the online exam. Once purchased, learners are given access to our learning portal where the webinars can be viewed.

Please read our booking terms and conditions.

If you have you got a question, require more information before applying or need help with your existing application you can contact us here.